Reliance Industries Freshers Hiring Details:
About Company: Reliance Industries Limited is the largest private-sector corporation in India with annual revenue of US$ 62.2 billion and a net profit of US$ 3.8 billion. The Group€™s activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail and telecommunications. Reliance Industries Ltd is India€™s first private sector company to feature in the Fortune Global 500 list of the World’s Largest Corporations€™, currently ranking 114th in terms of revenue 155th in terms of profit. RIL strives to be a product and service leader across its industries, a great workplace and above all, to create value for its stakeholders and society.
Company Name: Reliance Industries Ltd
Job Profile: Graduate Engineer Trainee
Experience Required: 0 – 2 years
Salary: Not Disclosed
Work Location: Navi Mumbai
Job Description: We are hiring for Graduate Engineer trainee at RCP Navi Mumbai
Roles and Responsibilities
1. Handling of Customer calls and providing resolution with the help of L2 Engineers.
2. Monitoring of Network and Service touchpoints of given work area in NOC.
3. Monitoring Dashboards and Performance KPIs
4. Raising alerts within a team in case of any threshold crossing alerts
5. Monitoring TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other related issues
8. Ensure customer problems are resolved as per the TAT and SLA provided by the business.
9. Carry out MIS reporting and analysis for troubleshooting and development of ENOC operations
Desired Candidate Profile
- Fresh BE Graduates in EXTC & CS
- Candidates are required to have 70% in 10, 12 and BE in EXTC & CS
- Candidates should have completed all the semesters on the first attempt.
- Candidates who have completed their BE EXTC & CS in 2020 and 2021 are eligible for the role.
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